Frequently Asked Questions

Our Jewellery

  • The INALYA website is not an e-shop, meaning online purchases are not available. However, you can create a wishlist and book an appointment at our Liège (Belgium) showroom. You can make an appointment via our online booking system.

  • INALYA exclusively creates its own jewellery collections. However, some pieces may be slightly customised. If you have a specific request, feel free to contact us—we would be happy to discuss it with you.

  • We work with 18K gold (primarily yellow, but also available in white or rose upon request), cultured diamonds, precious gemstones, and fine stones.

  • Yes, every new creation comes with a certificate of authenticity. This guarantees the origin, quality, and characteristics of the piece. The certificate is issued by INALYA.

  • * The authenticity certificate includes:

    * A description of the piece (ring, necklace, bracelet, etc.),

    * The type of precious metal used,

    * The gemstones or fine stones set in the piece,

    * The signature of the creator,

    * The serial or certification number,

    * Diamonds may also come with a certificate issued by the International Gemological Institute (IGI).

  • You can find all our advice on our Care & Repair page.

Production & Delivery

  • From the moment your order is confirmed, production takes:

    * One month for pieces without gemstone settings.

    * One and a half months for pieces with gemstones.We work with 18K gold (primarily yellow, but also available in white or rose upon request), cultured diamonds, precious gemstones, and fine stones.

  • If your jewellery is not delivered in person, it will be shipped via a specialised carrier experienced in transporting valuable items.

Contact & Customer Service

  • You can contact us via our online form or by email at contact@inalya.be.

  • Yes, we have a showroom in Liège, Belgium.
 Our jewellery is also available through selected retailers.