Frequently Asked Questions
Our Jewellery
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The INALYA website is not an e-shop, meaning online purchases are not available. However, you can create a wishlist and book an appointment at our Liège (Belgium) showroom. You can make an appointment via our online booking system.
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INALYA exclusively creates its own jewellery collections. However, some pieces may be slightly customised. If you have a specific request, feel free to contact us—we would be happy to discuss it with you.
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We work with 18K gold (primarily yellow, but also available in white or rose upon request), cultured diamonds, precious gemstones, and fine stones.
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Yes, every new creation comes with a certificate of authenticity. This guarantees the origin, quality, and characteristics of the piece. The certificate is issued by INALYA.
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* The authenticity certificate includes:
* A description of the piece (ring, necklace, bracelet, etc.),
* The type of precious metal used,
* The gemstones or fine stones set in the piece,
* The signature of the creator,
* The serial or certification number,
* Diamonds may also come with a certificate issued by the International Gemological Institute (IGI).
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You can find all our advice on our Care & Repair page.
Production & Delivery
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From the moment your order is confirmed, production takes:
* One month for pieces without gemstone settings.
* One and a half months for pieces with gemstones.We work with 18K gold (primarily yellow, but also available in white or rose upon request), cultured diamonds, precious gemstones, and fine stones.
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If your jewellery is not delivered in person, it will be shipped via a specialised carrier experienced in transporting valuable items.
Contact & Customer Service
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You can contact us via our online form or by email at contact@inalya.be.
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Yes, we have a showroom in Liège, Belgium. Our jewellery is also available through selected retailers.